@book {2021:bpm, title = {Business Process Modeling, Management, and Mining: visual lecture notes}, year = {2021}, publisher = {LeanPub}, organization = {LeanPub}, abstract = {Processes are everywhere. Learn how to recognize them using process modeling, reconstruct them with process mining, improve them with process simulation, and run them with process automation. And yes, also visualize them with the Business Process Model and Notation (BPMN). These are the revised and illustrated notes of the BPM3 lecture of the Master in Management and Informatics held at the Faculty of Informatics and Economics at USI Lugano, Switzerland during the Spring of 2020. The book includes the slides and the script for all lectures:
  1. Introduction
  2. Modeling
  3. BPMN
  4. Mining
  5. Improvement
  6. Simulation
  7. Automation
}, url = {leanpub.com/business-process-management/}, author = {Cesare Pautasso} }